TeleBirr
Buy Airtime

Airtime top-up feature of telebirr allows you to top-up for your own or another persons’ service number through telebirr system using different channels such as Web, APP, USSD and SMS. Registered customers can top-up their mobile service number using their telebirr account.

  • Get 15% airtime bonus by purchasing airtime via telebirr!
  • Use telebirr mobile app or dial *127# to recharge your or others’ mobile number & get 15% airtime bonus.
Airtime top-up made very easy and fast!

By using telebir you can easily top-up your own or another person’s mobile service number anytime anywhere without the need to make physical visit at the retail shops.

Airtime Top up

How to top up mobile airtime using telebirr

  • Dial *127# Or login to telebirr mobile app
  • Select ‘’Buy Airtime/ Package’’ from the menu;
  • Select ‘For self’, or
  • For Other (for another person)
    • Enter/ Select receiver’s phone number
  • Enter amount of airtime/select denomination / Select Package type
  • Enter PIN
  • Confirm transaction

                              Ethiotel Credit Service

If you or a loved one runs out of airtime and are unable to recharge in time, use telebirr mobile application or dial *127# and get Airtime or Package Credit. 

Eligibility criteria

Account Level Network AgeTransaction frequency Transaction Value (Birr)Eligible For (Birr)

Level 1

3 Months 44 to 4001 to 100

Level 2 & 3

3 Months

3 & above3 to 7501 to 250

Terms & Conditions

  • Types of transactions that are considered for credit eligibility are: Airtime and Package purchases using *127# and telebirr mobile application, over the counter airtime recharges, good/ services purchases using telebirr, Bill and Utility Payments via telebirr with in the last month.
  • Level-one customers’ transaction value has to be 4 times the credit amount (i.e. to get a 1 Birr Credit you need to have a 4 Birr transaction history and so on)
  • Level- two and three customers’ transaction value has to be 3 times the credit amount (i.e. to get a 100 Birr Credit you need to have a 300 Birr transaction history and so on)
  • There is no fixed denomination between Birr 1 and Birr 250 for credit. It is dynamic and customer can take any credit amount or value of airtime/ package within the above range as per their account level.
  • The customer’s network age in ethio telecom shall be above 3 months (90 days).
  • The customer must be at least a one- month active telebirr user.
  • The airtime credit can be used for pay as you go usage or to purchase packages.
  • The bonus/incentive will not be applicable for airtime/ package credit repayment.
  • The airtime/package credit taken will be deducted automatically when the customer deposits cash (via an agent, ethio telecom shop or a bank) or receive money; including remittance, airtime recharge via telebirr (USSD, telebirr App or OTC) and airtime recharge via *805#
  • All active mobile/ telebirr customers can get Ethiotel Credit Service for themselves and others.
  • Airtime or package credit taken for others will be owned by the initiator.
  • Customers whose SIM cards are barred, blacklisted and suspended are ineligible for Ethiotel Credit Service.
  • Customer must repay their previous credit amount completely to get another credit regardless of their eligibility.
  • A 10% service charge will be added to each credit taken upon repayment. 
  • If customers do not repay their credit within 90 days, the system shall deduct the credit amount and service fee from their wallet balance.
  • If postpaid customers don’t repay their credit within 90 days and don’t have wallet balance, the credit amount and service fee shall be included in their next bill amount.
  • If prepaid customers don’t repay their airtime credit within 90 days and don’t have sufficient balance in their wallet account, credit amount, and penalty payment (15% of the credit amount) will be settled when customers recharge airtime.
  • If prepaid customers don’t repay their package credit within 90 days and don’t have sufficient balance in their wallet account, credit amount and service fee will be settled when customers recharge airtime.
  • Customers will get notifications up on credit disbursement and repayment.
  • Credit due date – time marked as overdue shall be 48hours. If the customer request credit before repaying their previous credit after due date, s/he will not get credit.
  • Bad date – time marked as bad debt shall be 90 days.
  • Reminder notification will be sent every 15 Days if the customer did not repay the credit.

Non eligible for Airtime credit:

  • Barred, blacklisted, suspended customers for SIM card users.
  • Frozen, suspended, and Dormant telebirr customers
  • Customer must first repay their credit to get another credit however if customers are within the available credit limit and request the remaining credit, they will get as far as it is within the due date.

Example: If customer’s total credit limit is Birr 100 and borrow Birr 50; the available credit limit will be Birr 50 and if the customer request to borrow the remaining Birr 50 before the due date of the contract period, the customer will get the remaining credit.

How Customer use Mobile Money service?

  1. Request initiated from customer to cash in “X” amount of ETB
  2. Choose menu “Cash in”, then input:
    • Customer’s MSISDN,
    • Amount, and
    • Agent PIN
  3. Submit cash in request
  4. Moving funds between Customer MM Accounts and agent MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notification via SMS for both Customer and agent
  7. Customer gives cash to agent

  1. Request initiated from customer to cash out “X” amount of ETB from Agent
  2. Choose menu “Cash Out”, then input:
    • Agent’s MSISDN,
    • Amount,
    • Customer PIN
  3. Submit cash out request
  4. Moving funds between Customer MM Accounts and agent MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notification via SMS for both Customer and agent
  7. Agent gives cash to Customer

  1. Choose menu “Cash Out at ATM”, Then input:
    • Amount
    • Customer PIN
  2. Submit cash out request
  3. Receive SMS Notification (Voucher Code)
  4. Enter Voucher Code
  5. Submit Request
  6. Moving funds between Customer MM Accounts and Partner Bank Organization Account
  7. Apply Charging and Commission
  8. Deliver Transaction confirmation notification via SMS
  9. Give Cash to customer

  1. Choose menu “send money”, Then input:
    • Customer’s MSISDN,
    • Amount,
    • PIN
  2. Submit Transfer request
  3. Moving funds between sender and receiver Accounts
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notification via SMS for both Sender and receiver
  6. Transfer Money to receiver

  1. Choose Western Union channel
    • Recipient account(MSISDN)
    • Recipient KYC
  2. Request IMT transfer with recipient KYC
  3. Verify recipient Registered
  4. Notify recipient Register
  5. Recipient request to Register
  6. Confirmed recipient
  7. Confirm IMT
  8. Debit WU eMoney Account and credits Recipient s account
  9. Apply Charging and Commission
  10. Deliver Transaction confirmation notification via SMS
  11. Transfer Money to receiver

  1. Choose menu “Buy airtime”, Then input:
    • MNO name (optional)
    • MSISDN,
    • Amount,
    • PIN
  2. Submit buy airtime request
  3. Moving funds between Customer MM Accounts to MNO (Mobile network Operator) MM account
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notify via SMS

  1. Choose menu “pay bill”, Then input:
    • Short code of bill issuer,
    • Bill reference No.,
    • Amount,
    • Customer PIN
  2. Submit pay bill request
  3. Call Pay Bill API
  4. Moving funds between Customer MM account to Bill Issuer MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notify via SMS

  1. Choose menu “Buy goods”, Then input:
    • Short Code/MSISDN of merchant,
    • Payment Amount
    • Customer PIN
  2. Submit buy goods request
  3. Moving funds between Customer MM account to Merchant MM account
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notify via SMS

  1. This service initiate via API or Web, load bulk task file, which includes info:
    • Payment Reason type
    • Customer MSISDN
    • Payment Amount
  2. Submit bulk payment request, specify a scheduled time for task
  3. Moving funds between organization MM account and customer MM account
  4. Apply Charging and Commission
  5. Deliver transaction confirmation notify via SMS for both customer and organization