telebirr Pricing

Subscribe telebirr service and enjoy our free and paid offers

Free
Paid

Free services

Service typeService fee
Registration (self and Via agent)Free
Deposit/Cash-in Free
Receive domestic money (P2P, Bulk transfer)Free
Receive International RemittanceFree
Change phone numberFree
PIN Change Free
Balance Query/Mini statement Free
Block accountFree
Unblock accountFree
Language change Free
Close accountFree
Airtime Purchase Free
Bill Payment Free
Receive SMS notification Free
Accessing the service via USSD, App and Web Free
Linked to Bank account transfer to and from telebirr accountFree
Account closure (Life cycle or customer request)Free

Tips:

  • Minimum recharge amount = 1Birr   
  • Maximum amount aligned with telebirr account limits = 8,000 Birr

Paid services

Deposit and withdrawal ranges and tariff

Min. tansaction (Br.)

Max. transaction amount (Br.)

Person to Person Transfer (Registered Initiator)Over-the-counter (OTC) Transfer (Unregistered initiator)Withdraw (Br.)
150*FreeFreeFree
51100122
101300244
301500476
50110005108
1001300071410
3001500091812
50018000122215

Tips:

  • Cash deposit fee is FREE for any transaction amount.
  • Ethio telecom will apply transaction controls on free ranges to ensure healthy telebirr transactions.
  • Transaction limits should be configurable.
  • * Customers are allowed to make a maximum of two free transactions per day per recipient OR per agent (for amount lower than or equal to Birr 50).
  • g. if Customer A transferred amount <= 50 birr to customer B twice a day (the same initiator and recipient). When customer A attempts to send another amount <=50Birr, s/he will get the below notification:
  • “Dear customer you have reached the maximum allowed daily free transaction limit. Please try amount >50Birr’’
  • Applicable for both self and OTC (via agent) transactions.
  • Applicable only when both the sender /initiator and recipient are similar.
  • Both sender (via OTC transfer) and Receiver (OTC withdrawal) will be charged so as to urge unregistered customers on both ends to register for telebirr wallet.
  • Retail agents shall be educated/trained/informed to to know more about the service.

Free services

Freemium service types

Registration ( self and Via agent)

Deposit/Cash-in

Receive domestic money (P2P, Bulk transfer)

Receive International Remittance

Change phone number

PIN Change

Balance Query/Mini statement

Block account

Unblock account

Language change

Close account

Airtime Purchase

Bill Payment

Receive SMS notification

Accessing the service via USSD, App and Web

Linked to Bank account transfer to and from telebirr account

Account closure (Life cycle or customer request)

Tips:

  • Minimum recharge amount is Birr 1.
  • Maximum amount to recharge  is aligned with telebirr account limits.

Paid Services (Deposit and Withdrawal Ranges and Tariff)

Min. tansaction (Br.)

Max. transaction amount (Br.)

Person to Person Transfer (Registered Initiator)Over-the-counter (OTC) Transfer (Unregistered initiator)Withdraw (Br.)
150*FreeFreeFree
51100122
101300244
301500476
50110005108
1001300071410
3001500091812
50018000122215
Cash deposit fee is FREE for any transaction amount.

Tips:

  • Ethio telecom will apply transaction controls on free ranges to ensure healthy telebirr transactions.
  • Transaction limits should be configurable.
  • * Customers are allowed to make a maximum of two free transactions per day per recipient OR per agent (for amount lower than or equal to Birr 50).
    • E.g. If a customer A transferred amount less than or equal to Birr 50 to customer B twice a day (the same initiator and recipient). When customer A attempts to send another amount less than or equal to Birr  50, s/he will get the below notification:
    • “Dear customer you have reached the maximum allowed daily free transaction limit. Please try amount greater than Birr 50.
    • Applicable for both self and OTC (via agent) transactions.
    • Applicable only when both the sender /initiator and recipient are similar.

Paid services

Deposit and withdrawal ranges and tariff

Min. tansaction (Br.)

Max. transaction amount (Br.)

Person to Person Transfer (Registered Initiator)Over-the-counter (OTC) Transfer (Unregistered initiator)Withdraw (Br.)
150*FreeFreeFree
51100122
101300244
301500476
50110005108
1001300071410
3001500091812
50018000122215

Tips:

  • Cash deposit fee is FREE for any transaction amount.
  • Ethio telecom will apply transaction controls on free ranges to ensure healthy telebirr transactions.
  • Transaction limits should be configurable.
  • * Customers are allowed to make a maximum of two free transactions per day per recipient OR per agent (for amount lower than or equal to Birr 50).
  • g. if Customer A transferred amount <= 50 birr to customer B twice a day (the same initiator and recipient). When customer A attempts to send another amount <=50Birr, s/he will get the below notification:
  • “Dear customer you have reached the maximum allowed daily free transaction limit. Please try amount >50Birr’’
  • Applicable for both self and OTC (via agent) transactions.
  • Applicable only when both the sender /initiator and recipient are similar.
  • Both sender (via OTC transfer) and Receiver (OTC withdrawal) will be charged so as to urge unregistered customers on both ends to register for telebirr wallet.
  • Retail agents shall be educated/trained/informed to to know more about the service.

Airtime Top up

Step 1: Request initiated from customer to cash in “X” amount of ETB at Agent

Step 2: Choose menu “Cash in”, then input:

  • Customer’s MSISDN
  • Amount, and
  • Agent PIN

Step 3: Submit cash in request

Step 4: Moving funds between Customer TeleBirr Account and agent TeleBirr account

Step 5: Apply Charging and Commission

Step 6: Deliver Transaction confirmation notification via SMS for both Customer and agent

Step 7: Customer gives cash to agent.

How to top up mobile airtime using telebirr

The below steps how how buy airtime service works.

Step 1

  • Select “Buy airtime” from the menu
  • MNO name (optional)
  • MSISDN
  • Amount
  • PIN

Step Two

Submit buy airtime request

Step Three

Moving funds between Customer TeleBirr Accounts to ethio telecom (Mobile network Operator) TeleBirr account

Step Four

Apply Charging and Commission

Step Five

Deliver Transaction confirmation notify via SMS

Related Services

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Cash out

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How Customer use Mobile Money service?

  1. Request initiated from customer to cash in “X” amount of ETB
  2. Choose menu “Cash in”, then input:
    • Customer’s MSISDN,
    • Amount, and
    • Agent PIN
  3. Submit cash in request
  4. Moving funds between Customer MM Accounts and agent MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notification via SMS for both Customer and agent
  7. Customer gives cash to agent

  1. Request initiated from customer to cash out “X” amount of ETB from Agent
  2. Choose menu “Cash Out”, then input:
    • Agent’s MSISDN,
    • Amount,
    • Customer PIN
  3. Submit cash out request
  4. Moving funds between Customer MM Accounts and agent MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notification via SMS for both Customer and agent
  7. Agent gives cash to Customer

  1. Choose menu “Cash Out at ATM”, Then input:
    • Amount
    • Customer PIN
  2. Submit cash out request
  3. Receive SMS Notification (Voucher Code)
  4. Enter Voucher Code
  5. Submit Request
  6. Moving funds between Customer MM Accounts and Partner Bank Organization Account
  7. Apply Charging and Commission
  8. Deliver Transaction confirmation notification via SMS
  9. Give Cash to customer

  1. Choose menu “send money”, Then input:
    • Customer’s MSISDN,
    • Amount,
    • PIN
  2. Submit Transfer request
  3. Moving funds between sender and receiver Accounts
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notification via SMS for both Sender and receiver
  6. Transfer Money to receiver

  1. Choose Western Union channel
    • Recipient account(MSISDN)
    • Recipient KYC
  2. Request IMT transfer with recipient KYC
  3. Verify recipient Registered
  4. Notify recipient Register
  5. Recipient request to Register
  6. Confirmed recipient
  7. Confirm IMT
  8. Debit WU eMoney Account and credits Recipient s account
  9. Apply Charging and Commission
  10. Deliver Transaction confirmation notification via SMS
  11. Transfer Money to receiver

  1. Choose menu “Buy airtime”, Then input:
    • MNO name (optional)
    • MSISDN,
    • Amount,
    • PIN
  2. Submit buy airtime request
  3. Moving funds between Customer MM Accounts to MNO (Mobile network Operator) MM account
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notify via SMS

  1. Choose menu “pay bill”, Then input:
    • Short code of bill issuer,
    • Bill reference No.,
    • Amount,
    • Customer PIN
  2. Submit pay bill request
  3. Call Pay Bill API
  4. Moving funds between Customer MM account to Bill Issuer MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notify via SMS

  1. Choose menu “Buy goods”, Then input:
    • Short Code/MSISDN of merchant,
    • Payment Amount
    • Customer PIN
  2. Submit buy goods request
  3. Moving funds between Customer MM account to Merchant MM account
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notify via SMS

  1. This service initiate via API or Web, load bulk task file, which includes info:
    • Payment Reason type
    • Customer MSISDN
    • Payment Amount
  2. Submit bulk payment request, specify a scheduled time for task
  3. Moving funds between organization MM account and customer MM account
  4. Apply Charging and Commission
  5. Deliver transaction confirmation notify via SMS for both customer and organization