Pay with telebirr

Conveniently pay Ethio telecom bill or purchase tickets (e.g. Unity Park) using telebirr anywhere, anytime 

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telebirr enables you to easily settle your utilities bills to organizations anytime, anywhere through your  telebirr account.  Typical applications include paying water, electricity, gas, insurance, and tuition fees.

How to pay with telebirr

Pay Ethio telecom bill

  • Select “Pay Bill” from the menu;
  • Select “For self” or
  • “For other” (for another person)
    • Enter/ Select receiver’s phone number
  • Select/Enter the amount you want to pay.
  • Enter PIN
  • Confirm transaction

Buy ticket (Unity Park)

    • Select “buy ticket” option from the menu
    • Select ticket type
    • Enter number of tickets
    • Enter entrance date and time
    • Enter PIN to confirm

Channel

Action

Notification

  OTC (Over the Counter)

The agent receives utility payment request from customer.

Customer provide cash, with bill reference.

Agent pays the bill

 Customer and agent will receive SMS notification.

  Retail gent

  Ethio Shops

  Self-service

  (USSD, SMS, APP)

Customer choose utility payment via self-service.

Select for utility payment

Enter bill reference number

Enter amount and PIN.

Confirm payment

 Customer will receive SMS notification for the transaction done by all channels.

Airtime Top up

How to top up mobile airtime using telebirr

The below steps how how buy airtime service works.

Step 1

  • Select “Buy airtime” from the menu
  • MNO name (optional)
  • MSISDN
  • Amount
  • PIN

Step Two

Submit buy airtime request

Step Three

Moving funds between Customer TeleBirr Accounts to ethio telecom (Mobile network Operator) TeleBirr account

Step Four

Apply Charging and Commission

Step Five

Deliver Transaction confirmation notify via SMS

How Customer use Mobile Money service?

  1. Request initiated from customer to cash in “X” amount of ETB
  2. Choose menu “Cash in”, then input:
    • Customer’s MSISDN,
    • Amount, and
    • Agent PIN
  3. Submit cash in request
  4. Moving funds between Customer MM Accounts and agent MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notification via SMS for both Customer and agent
  7. Customer gives cash to agent

  1. Request initiated from customer to cash out “X” amount of ETB from Agent
  2. Choose menu “Cash Out”, then input:
    • Agent’s MSISDN,
    • Amount,
    • Customer PIN
  3. Submit cash out request
  4. Moving funds between Customer MM Accounts and agent MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notification via SMS for both Customer and agent
  7. Agent gives cash to Customer

  1. Choose menu “Cash Out at ATM”, Then input:
    • Amount
    • Customer PIN
  2. Submit cash out request
  3. Receive SMS Notification (Voucher Code)
  4. Enter Voucher Code
  5. Submit Request
  6. Moving funds between Customer MM Accounts and Partner Bank Organization Account
  7. Apply Charging and Commission
  8. Deliver Transaction confirmation notification via SMS
  9. Give Cash to customer

  1. Choose menu “send money”, Then input:
    • Customer’s MSISDN,
    • Amount,
    • PIN
  2. Submit Transfer request
  3. Moving funds between sender and receiver Accounts
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notification via SMS for both Sender and receiver
  6. Transfer Money to receiver

  1. Choose Western Union channel
    • Recipient account(MSISDN)
    • Recipient KYC
  2. Request IMT transfer with recipient KYC
  3. Verify recipient Registered
  4. Notify recipient Register
  5. Recipient request to Register
  6. Confirmed recipient
  7. Confirm IMT
  8. Debit WU eMoney Account and credits Recipient s account
  9. Apply Charging and Commission
  10. Deliver Transaction confirmation notification via SMS
  11. Transfer Money to receiver

  1. Choose menu “Buy airtime”, Then input:
    • MNO name (optional)
    • MSISDN,
    • Amount,
    • PIN
  2. Submit buy airtime request
  3. Moving funds between Customer MM Accounts to MNO (Mobile network Operator) MM account
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notify via SMS

  1. Choose menu “pay bill”, Then input:
    • Short code of bill issuer,
    • Bill reference No.,
    • Amount,
    • Customer PIN
  2. Submit pay bill request
  3. Call Pay Bill API
  4. Moving funds between Customer MM account to Bill Issuer MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notify via SMS

  1. Choose menu “Buy goods”, Then input:
    • Short Code/MSISDN of merchant,
    • Payment Amount
    • Customer PIN
  2. Submit buy goods request
  3. Moving funds between Customer MM account to Merchant MM account
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notify via SMS

  1. This service initiate via API or Web, load bulk task file, which includes info:
    • Payment Reason type
    • Customer MSISDN
    • Payment Amount
  2. Submit bulk payment request, specify a scheduled time for task
  3. Moving funds between organization MM account and customer MM account
  4. Apply Charging and Commission
  5. Deliver transaction confirmation notify via SMS for both customer and organization