Dedicated Internet Access (DIA) Service
Dedicated Internet Access (DIA) Service Revamp
- Dedicated Internet Access (DIA) service allows customers and partners to get a secured, guaranteed connectivity and access speed without sharing the link to others.
Changes made to service:
- Tariff Revision: a 60% discount is made on DIA tariff.
- Assigning a dedicated sales and technical team as well as a dedicated link with backup so as to enhance the quality of internet service, improves customer satisfaction, and generate additional revenue.
- In general, the revision on the DIA service is expected to:
- Address customer complain
- Enhance the service provisioning and delivering
- Support to retain the VVIP FBBI customers
Partners and existing DIA Enterprise customers
- MTN Group – SA
- China Telecom
- Telecom Italia
- US Embassy
- Media and Promotion companies