Getting Started


Getting Started

Welcome to our mobile services! Enjoy plenty of our mobile offers!

New Mobile Service Subscription Tips, Subscription Fee & Benefits

Prepaid Mobile Service

Top-up airtime in advance

Benefits Attached


Postpaid Mobile Service

Pay monthly bills after getting the service

Benefits Attached


Hybrid Mobile Service

Prepaid+postpaid plan with a single SIM

Benefits Attached


Subscription Requirements:  

  • You need to bring a valid kebele ID, driving license or passport
  • You need to sign on an electronic agreement (eCAF)
  • You can buy your preferred service at any of our shops
  • You can also buy prepaid mobile service at authorized retailers’ shop

How to get started with a new mobile service:

  • Insert the SIM card into your handset.
  • Enter your PIN (if requested).
  • Please dial 989 to activate your prepaid service and follow the instructions.

Tip: Applies for all 2G, 3G & 4G mobile services

Pay-As-You-Go Mobile Service Tariffs


  • Peak hour: Br. 0 50 / Minute
  • Off-peak hour, Sundays & public holidays: Br. 0.35/Minute


  • Data (2G, 3G, 4G): Br. 0.20 / MB
  • SMS: Br. 0.20 / SMS
Data & SMS

Special Service Codes to Know

Service Type Dialing Numbers Service Description
Balance Request *804# dial To check your airtime balance, available credit limit & available outstanding package amount
Balance Request *804*service number*password*# & dial To check other service number airtime balance, available credit limit & outstanding package amount including 3G, 4G and EVDO data only package
Airtime top-up *805*hidden number # dial To top up airtime
3rd Party Recharge *805* hidden number*subscriber number*amount# Dial To top up airtime for friends and relatives
Ethio Gebebeta *999# Dial · To buy a discounted voice, internet & SMS service packages for yourself or to send it as a gift for your family & friends.
· To use other value added services
Credit Transfer *806*Mobile number* amount # dial To transfer airtime to friends/ family
Call Me Back *807*Recipient phone number# dial To request for call back to a friend & family
Airtime Credit Services SMS A, C or L to 810 To request airtime credit
Send A to 822 To subscribe
CRBT Send U to 822 To unsubscribe
Send T to 822 To know the top 10 CRBTs
Send HELP to 822 To get basic information about the service
Voice Mail Service Send S1 to 824 To subscribe for voice mail service
send D to 824 To deactivate voice mail service/temporarily /
Send A to 824 To reactivate voice mail service
Reachability Alert send D1 to 824 To deactivate reachability alert service
send A1 to 824 To reactivate reachability alert service
Missed Call Notification send D2 to 824 To deactivate missed call notification service
send A2 to 824 To reactivate missed call notification service
Reachability Alert & Missed Call Alert send D3 to 824 To deactivate reachability and missed call alert service
send A3 to 824 To reactivate reachability and missed call alert service
Voice SMS 845 To listen to a new voice SMS
886 To send voice SMS
887 To listen to old/saved voice SMS
EVDO & CDMA Top-up 903 To recharge EVDO & CDMA 1x
Customer Service Dial 994 To contact our customer service advisors
SMS to 8994

After Sales Service Fees

Service type For Prepaid in ETB For Postpaid in ETB
Reconnection without SIM card 15 15
Reconnection with SIM card 30 30
Replacement 15 15
Change from postpaid to prepaid 30
Change from prepaid to postpaid Free
Upgrade from 2G to 3G/4G Free
Monthly rent Free 28.75
Change of name Relative 15
Non-relative 30

Tip: All tariffs are VAT inclusive.