• • Make a group call with up to five people at a time and mange quick business with people in different locations.

  How to make mobile conference calls

  • Make your first call
  • Wait for your correspondent to reply
  • Place the current call on hold and tap “add call” to make second call
  • Dial the other number and wait for the answer
  • To more people on conference, repeat step 3 to 5
  • Choose the option “conference” or “Merge call”, now you are in conference with both parties.

  Tariff

  • You will be charged with normal voice call tariff for the multiple calls you have made.

Use our Airtime Credit Service when your mobile airtime balance is low & unable to top-up.

To get the service, send A, C or L to 810 and follow instructions.

Eligibility Matrix

Using the service you can get the airtime amount you need for only a 10% service charge to be paid back on your next top-up.

FAQ

• When your balance is low,
• When a top-up option is unavailable around,
• When you do not have the money to buy airtime at the moment.

• Active prepaid (not postpaid and hybrid) mobile service customers,
• Customers who have been on our network for a minimum of 3 months,
• Customers with a minimum top-up of 30-birr airtime per month,
• Customers whose service number is not barred, blacklisted, or suspended,
• Customers who have fully paid their previous airtime credit.

• Request others to call you back for free whenever your mobile airtime is out of balance.
• Insert *807*recipient’s mobile number# then press dial key to get the service.

Benefit

• It enables you to get connected 24/7 even when your mobile balance is zero.
• You can ask as many Call Me Back requests as needed without limitation on daily usage.

Tariff

• Call Me Back request is free

Description

Credit transfer is a service which allows subscribers to transfer airtime from one prepaid mobile user to another one

How to use the service

• Use the following USSD command.
  • *806* prepaid mobile number* Amount # and Dial
  • Example: if a customer wants to transfer 10 Birr to 0913201520, he/she should type the following command and dial *806*0913201520*10#

Benefit

• Convenience to transfer air time when there is no other top up means.
• Flexibility in terms of having credit in different denominations.
• Allows Families and Friends to share air time.

Tariff

Subscription fee: Free

The sender will be charged 0.20 Birr (Including VAT) for each successful transfer made.

Entertain your callers with your lovely tones using our Color Ring Back Tone(CRBT)

• To subscribe the service, send A to 822 or visit our CRBT portal www.crbt.et
• To unsubscribe send U
• To get support send H

Benefits & features of the service

• It will give you a unique identity
• It can turn the wait for an answer into an entertaining, social, and informative experience
• Makes your callers enjoy and relax while making a call to you
• You can assign different ring back tones to various contacts
• You can also assign CRBTs for a specific time segment, such as morning CRBT, Holyday CRBT, Valentine’s Day CRBT, etc.

Description of the service
Voice SMS service enables you to record and send voice messages like a short text message. The receiver can listen the voice message by dialing the number code received through text message.

Benefits of Voice Short Message

• You can record and send your voice SMS in your preferred language.
• It is less time consuming to send voice message.
• Enables customers to express their emotions in voice message.
• Easy to send voice messages on the move.
• All handset types can support the service.
• Listening to new messages is free of charge.
• You can directly listen to the message by dialing the number you received with the notification text message.

How to use the Service

The service is activated to all customers; therefore, you don’t need to subscribe to get the service.
There are two options to send voice SMS:-

Option One

Dial 886 & follow the prompt, insert the recipient’s number→ record your message → press the hash key → you can re-listen, re-record, or delete the message before you send. You can also choose to send the message as normal or confidential.

To check whether you have a new message or not, call 845 for free.
To listen to saved voice messages call 887.
You can forward, delete, and replay to Voice messages you received from others.

Voice Short Message Service Tariff

NB: All prices are VAT Inclusive

• There is no need of subscription to get voice mail service since all ethio mobile subscribers can get the service by default.

Important notes about the service

Maximum duration of one voice message to be sent at once is 180 second.

• When a new message arrives, you will receive a notification text message. Dial the number code from the text & listen to the message twice for free.

If you need to listen more than 2 times, dial 887 & follow the prompt.

• All received messages will be saved automatically if you didn’t delete it.
• Unread VSMS can be saved for a maximum of 90 days.
• The maximum voice message you can store in the message box is 10 messages.
• The voice message that you have received as a confidential message cannot be forwarded to other receivers.
• Messages can be stored for a maximum of 90 days.

Let your callers leave you a voice message when you are not reachable.

Benefits

• The service helps you get important messages if you are out of reach, not in a suitable position to answer, your phone is off, out of network coverage or when your phone is busy.