Value Added Services (VAS)
Value Added Services
Subscribe for our variety of Value Added Services of your choice.

Make a group call with up to five people at a time and manage your quick business with people in different locations.
How to make mobile conference calls
- Make your first call
- Wait for your receiver to reply
- Place the current call on hold and tap “add call” to make the second call
- Dial the other number and wait for the answer
- Choose the option “conference” or “Merge call”, now you are in conference with both parties.
- To add more people to the conference, repeat step 3 to 5
Tariff
- You will be charged with normal voice call tariff for the multiple calls you have made.
- Request others to call you back for free whenever your mobile airtime is out of balance.
- Insert *807*recipient’s mobile number# then press dial key to get the service.
Benefit
- It enables you to get connected 24/7 even when your mobile balance is zero.
- You can ask as many Call Me Back requests as needed 5 times per day.
Tariff
- Call Me Back request is free
Send some portion of your mobile airtime to your beloved ones or your own secondary account.
Insert *806*mobile number*amount to be transferred# and press dial key to use the service.
Benefits & features of the service
- Allows you to transfer/share airtime for those in need of mobile airtime credits for immediate use.
- The transfer is between prepaid mobile accounts only
- The receiver should be in an active state to successfully receive a transferred balance
- A person can transfer a minimum of ETB 1 and maximum of ETB 1,000.
- Price per each successful transfer ETB 0.20
CRBT with NEW features
CRBT has been redesigned with new and exciting features considering your needs. Subscribe and entertain both yourself and your callers.
Service Types
♪ Normal CRBT (for your callers)
♪ Calling CRBT (when you make call)
To subscribe to the service:
- Send A to 822
- Dial 822 or *822#
- Go to https://www.crbt.et
Benefits & features of the service
- Gives you a unique identity & turn the wait for an answer into an entertaining, social, and informative experience
- Different tones for your loved ones
- You can also assign CRBTs for a specific time segment, such as morning CRBT, Holyday CRBT, Valentine’s Day CRBT, etc.
- Traditional, Modern & religious tunes.
You can send tones as a gift for others and copy the one you liked by listening it from others
Service fee
- Monthly Rent: 5 Birr
- Tone Purchase: 5 Birr
To choose tones & manage the service
- Dial 822 & follow prompt
- Via our website https://www.crbt.et or
- Dial *822#
Commands for Basic Operations to be sent via 822 SMS
Item no. | Operation | Normal CRBT | Calling CRBT |
1 | Subscribe for the service | A | A1 |
2 | To purchase a CRBT | C CRBT Code | C CRBT Code |
3 | To Set a CRBT | SN Tone code | SC Tone code |
4 | Express Copy (to copy CRBTs you heard from other users) Dial the person back and press (*) before they answer | * | |
5 | To send CRBT gift for your loved ones | G CRBT code Receiver’s phone number e.g: G 123456 09XXXXXXXX | |
6 | Gift accept | ga Code no | |
7 | Gift reject | gr Code no | |
8 | Help | H | |
9 | Querying CRBT from subscriber personal library | P | |
10 | Query personal settings | QC | |
11 | To delete CRBT setting | DC Tone code | DC1 Tone code |
12 | Deactivating the service temporarily | DAC | DAC1 |
13 | Activating the service | AC | AC1 |
| Unsubscribe the service | U | U1 |
Terms and Conditions
- All prepaid, postpaid & hybrid customer can subscribe for the service at any time.
- Customers can register both for normal and calling CRBT service at any time.
- Customers can buy CRBT by calling 822, dialing *822# and visiting https://www.crbt.et
- CRBT customers can send tone to non-CRBT customer on the condition of paying the monthly rental fee during the presented time. The non-CRBT customer informed by SMS to be subscribed for the service within one hour and after registration it can get the presented tone.
- CRBT Customers can also send tone as a gift to CRBT single user or to multiple users at a time paying for the tone.
- CRBT customers can make other users’ tone during a call by calling back to the phone they heard the music and press star (*) before the call is answered, then send the identification number they received through SMS to 822. But the main customer can turn off the coping permission.· The default tone cannot be copied, only CRBTs that are bought and used by the user can be copied by another user.
- The service will be activated for the customer with one free default tone and users can set new dedicated CRBTs.
- Customers will have their own personal library where they can store their purchased CRBTs (Up to 20 tones) and can delete any tones.
- Customers can deactivate for temporary & reactivate anytime without losing their purchased CRBT tones in their personal library.
- Customers will enter grace state in which only default tone heard if they do not have sufficient balance in every month and will be in suspension state if the monthly rent is not paid after 7 days. Cancellation will be followed if the customer fails to pay the monthly rent for 15 days.
- Customers can cancel the service at any time as per their request and they will be treated as new subscribers for returning to subscription.
The service helps you get important messages if you are out of reach, not in a suitable position to answer, your phone is off, out of network coverage or when your phone is busy.
Service | Fee |
Subscription/Unsubscription | Free |
Rental | Free |
Retrieval | Free |
Notification SMS from 824 | Free |
Announcements during voice message retrieval | Free |
The service notifies you via SMS when the person you have been trying to call was unreachable – “out of coverage or phone turned/switched off” becomes available to the network.
How to use the service:
- The service is already activated by default to all our mobile subscribers and can be activated or deactivated by using SMS and USSD channels.
Activation & deactivation
- To deactivate send D1 to 824
- To re-activate send A1 to 824
Benefits
- No more unnecessary calls when the person you want to talk to is unreachable
- Let you know when to attempt the failed calls
- Increase productive by notifying business men when the person you have been calling is available.
Service Tariff
- All our mobile subscribers can get the service without any subscription and monthly fee.
- SMS notification is free.
- The service will notify you by SMS about who called you while your phone was switched off or out of reach.
- Using the service, you will still receive all your missed calls even if you are out of service area coverage or when your mobile runs out of battery.
Benefits
- You will get notification for all your missed calls
- Helps you to receive SMS notification which enables you to know who called you while your phone was switched off or when you were out of network coverage.
Service Tariff
- The service is FREE for all mobile subscribers.
How to use the service
- By default, this service is activated for all our mobile customers
Deactivation and Reactivation
- To deactivate send D2 to 824.
- To activate send A2 to 824.
Description
- Call waiting is a telephone service that sends you a signal if another call arrives while you are already on the phone. You will receive a call-waiting tone (beep tone) as a notification.
Benefit
You will not miss important calls while you are handling other calls.
- You can activate or deactivate Call Waiting feature from your phone.
Tariff
The service is free and can be activated on most mobile phones
- This service allows you to forward your mobile incoming calls to another phone.
- You can activate and deactivate the feature using your telephone.
- You can forward your call (or divert calls) under the following condition:
- If busy
- If out of reach
- If not answered
- For all calls
Benefit
- Useful when user is out of reach
- User can not miss important calls and can always get into contact with anybody
Tariff
- Activation fee: Free
- Usage fee:
- Peak hour : 0.50 birr/min (VAT inclusive)
- Off peak hour: 0.35 birr/min (VAT Inclusive)
Service Description
Are easy to remember and easy to dial. These numbers are classified into four categories; Platinum, Gold, Silver and Bronze.
Tariff
No
Classification
Tariff
1
Platinum
3,500 Birr
2
Gold
2,000 Birr
3
Silver
1,000 Birr
4
Bronze
500 Birr
How to Subscribe
At the nearby Ethio shops; as both residential & enterprise.
Whenever you have a plan to go abroad or want to keep your mobile or fixed line number without using it for a long period of time, you can subscribe for KEEP MY NUMBER SERVICE and reuse your phone number.
You can keep your number for up to 5 years.
Service Charge Br. 109 per year
To get the service please visit the nearest Ethio telecom shop.