Ashamtele

Get amazing rewards for just using our services!

Is a program we use to reward our customers for their loyalty. All you have to do is register and you will begin to collect points which you can spend to get airtime, package, on bill payment and a lot more.

Asham tele

What are the eligibility Criteria?

Mobile Service Usage

  • ≥ 2.5 Birr/day for Prepaid and
  • 75 Birr/month for Postpaid customers

Point accumulation criteria is usage: 1 birr usage= 1 point

One Point Value: 1 Asham tele Point = 3 cents

Steps to use Ashamtele

Via My Ethiotel Mobile App

Via Ethio Gebeta *999#

  1. Open the application and choose “Asham tele” from the menu at the right top
  2. Choose “Registration”
  3. Then press “Confirm” and “Continue”

  1. Choose “Point Transfer” from Asham tele menu list
  2. Enter the point amount
  3. Enter the receiver mobile number.

  1. Choose “Point Redeem” from Asham tele menu list
  2. To change your point for different daily, weekly and monthly packages; choose “Package Redeem”

OR

  1. Choose “Multiple Redeem” to convert your collected points in to minute, data, SMS or buy Airtime/Pay Monthly Bill.

  • Choose “Query Point and member level” from Asham tele menu list

  1. Choose “Query Remaing Free Resource” from Asham tele menu list
 

  1. Dial *999# and Choose 3 for Asham tele
  2. Choose 1 for registration

  1. Dial *999# and Choose 3 for Asham tele
  2. Enter 2 for point transfer
  3. Send *Receiver Mobile Number*Amount of Point#

  1. Dial *999# and Choose 3 for Asham tele
  2. Enter 3 to redeem points

  1. Dial *999# and Choose 3 for Asham tele
  2. Enter 4 to query point and member level

  1. Dial *999# and Choose 3 for Asham tele
  2. Enter 5 to query remaining free resource

Voice & Data Packages Lists
     Validity Required Asham tele   point Package Type
Daily 170 Point 100 MB
930 Point 600 MB
170 Point 25 Min.
333 Point 50 Min
Weekly 1100 Point 500 MB
1970 Point 1 GB
1000 Point 110 Min.
Monthly 2000 Point 1 GB
4000 Point 2 GB
1833 Point 150 Min
Multiple Point Redeem
   Type Required Asham tele   point Type of Resource
 Airtime (ETB) 35 Point 1 ETB
 Voice (Min.) 20 Point 1 Min.
 Data (MB) 10 Point 1 MB
 SMS (Item) 5 Point 1 SMS
 Bill Payment   (Birr) 35 Point 1 ETB
  • What to get using Ashamtele points?

Ashamtele Points Redeem for Mobile Phone and Other devices

CATEGORY DEVICE TYPE
Handset Feature   Phone
Entry phone
Mid- range
High-end
    Tablet Different Model
    Laptop
Smart Watches
Air buds
Others

Note:

Points required for Handset, Tablet and Laptop  may vary depending on the market price

  • All type of mobile service (Prepaid, post-paid & Hybrid) are eligible to register and use the program.
  • It is implemented per service number not per account number.
  • To register and manage all activity related to Ashamtele loyalty program, the customer can use My Ethiotel mobile app and *999#.
  • Any active registered customer can transfer non-expired points to any active, registered customers without any category limitations. But Points shall not be transferred for non-members.
  • Frozen point shall not be transferred and redeemed.
  • During ownership change, points shall be transferred.
  • For deactivated SIM, membership and points will be removed. New subscriber using the same Deactivated service number is allowed to registration for the loyalty program.
  • Point expiry date shall be 12 months. That means if the customer has 10 point on January 1, 2022 this 10 point will be expired at January 1, 2023.
  • For usage less than 1 Birr shall be counted after next usage summation.
  • For free services provided by Ethio telecom, the system shall not give any point.
  • 1 Point equals 2 cents and it includes VAT.
  • If the customer deactivates the service, the point shall be removed.
  • Outstanding bill amount accumulated before launch date of Ethio telecom Loyalty program (Ashamtele) and registration date of the service number (for Ashamtele) shall not get points

Point shall be calculated and send to service number based on the bellow rule:

    1. Prepaid Mobile:
  • 1 Birr Usage for Voice, SMS & Data = 1 Point
  • System will send the point every 24 Hour
  • For package users including unlimited package the point will be calculated based on the package price (1 Birr = 1 Point ratio).
  • Gift Package Point Shall be cumulated for senders since they are the payers.
  • No point shall be counted for balance transfer at the time of transfer but shall be count when they use it accordingly.
  • The point calculation doesn't include Premium number usage.
  • Minimum threshold is 2.5 Birr/Day
    1. Postpaid Mobile Usage:
  • 1 point for 1 Birr (payed bill amount) shall be send when the bill is paid.
  • The point shall be calculated by excluding premium number usage payment.
  • Minimum threshold is 75 Birr/Month
  • The point shall be send to the user if the payer is other customer.
    1. Airtime Recharge via telebirr
  • 1 Birr recharge for 2 point
  • System will send the point every 24 Hour
  • Recharge for other customers, buyer eligible for the point
    1. Merchant Payment via telebirr
  • 10 Birr Merchant payment via telebirr have 1 Point