znexus
Ethio telecom’s znexus brand was created specifically to bridge usage gap created by device unaffordablity. It offers a human-centered, cloud-powered solution that:
- Reduces device costs by shifting processing power to the teleCloud
- Simplifies the user experience with intuitive interfaces (keypad + touchscreen)
- Extends battery life essential for rural and low-power areas
- Eliminates storage limitations through built-in teleStorage
- Provides preloaded services like telebirr, educational content, apps, and media
- And most importantly, supports first-time users with accessible, low-friction onboarding
By offering smartphone-like services at a fraction of the cost, znexus helps Ethiopia and Africa leapfrog traditional barriers to digital inclusion and accelerates the realization of Digital-First society.
Cloud-Based znexus Smart Devices
Znexus is a cloud-based entry-level smart handset that redefines mobile accessibility by embedding cloud computing capabilities into an affordable and durable feature phone. This innovative device empowers users to access essential tools, telebirr services, telecloud storage, and social media applications, mitigating the need for high-end smartphones and reducing the digital divide.
The znexus lineup includes the znexus 127 Lite, znexus 131 Lite, and znexus 2028 Lite models, pre-loaded with cloud-accessed applications such as YouTube, TikTok, Facebook, Games, short drama and news. This provides users with a “smartphone-lite” experience, expanding accessibility to a broader customer base.
Mobiles
znexus L127
| Memory | 128MB RAM + 64MB storage |
|---|---|
| Size | 130 x 54 x 15mm |
| Network | 2G/3G/4G |
| Camera | 0.3MP Rear |
| Battery | 2000mAh |
| Features | FM Wireless, Wi-Fi, Hotspot |
| Pre-Installed apps | Facebook, YouTube, TikTok, telebirr |
| Storage | Free 2GB telecloud storage |
znexus L131
| Memory | 128MB RAM + 64MB storage |
|---|---|
| Size | 135.5 x 58 x 14.5mm |
| Network | 2G/3G/4G |
| Camera | 0.3MP Rear |
| Battery | 2000mAh |
| Features | FM Wireless, Wi-Fi, Hotspot |
| Storage | Free 2GB telecloud storage |
| Pre-Installed apps | Facebook, YouTube, TikTok, telebirr |
znexus L2028
| Memory | 128MB RAM + 64MB storage |
|---|---|
| Size | 140 x 62 x 14mm |
| Network | 2G/3G/4G |
| Camera | 0.3MP Rear |
| Battery | 2500mAh |
| Features | FM Wireless, Wi-Fi, Hotspot, Bluetooth |
| Storage | Free 2GB telecloud storage |
| Pre-Installed apps | Facebook, YouTube, TikTok, telebirr |
Znexus Cloud Workspace Solution
The Cloud Workspace solution empowers businesses, governmental and non-governmental organizations to securely access virtual desktops and applications from any device, enhancing productivity while minimizing IT overhead. This solution is delivered via znexus PADs, laptops, and thin clients, specifically the znexus R2025 Rise-Cloud Tab, znexus E2025 pro cloud laptop, znexus E131 Pro Cloud laptop, and znexus E2025 ultra-thin client.
Key Benefits
- Data Safety: Secure storage and processing in the cloud.
- Scalable Resources: Easily expand resources as organizations grow.
- Cost Efficiency: Pay-as-you-go model reduces capital expenses.
- Automatic Updates & Backup: Simplifies IT management and ensures business continuity.
- Robust Security: Multi-layer encryption and access control for maximum protection.
Tablet R2025 Rise-Cloud Pad
E2025 Pro Cloud Laptop ACN21S-140P3-CS
| Platform | AMD Bacelo-Refresh |
|---|---|
| LCD | 14” 16:9，FHD IPS |
| Thermal | 15W, Single FAN |
| Material | Full plastic |
| Weight | <1.4Kg |
| Dimension | 322.6*210.2*19.8mm (Plastic) |
| Open Angle | 175±3° |
| Memory | SO-DIMM, DDR4*2, 8GB integrated |
| Storage | 1*M.2 2280 SSD, 256GB PCIE 3 |
| Camera | 2MP |
| Battery | 7.6V/6000mAh_45.6Wh |
| OS | Windows11 |
| MB I/O | 2*USB Type-C 1*USB Type-A 1*HDMI |
| DB I/O | 1*Audio 2*USB Type-A 1*RJ45 1*Micro SD |
E131 Pro Cloud Laptop DN21C-140P3-CS
| Platform | Intel ADL-U I3-1215U |
|---|---|
| LCD | 14” 16:9，FHD IPS |
| Thermal | 15W, Single FAN |
| Material | Full plastic |
| Weight | <1.4Kg |
| Dimension | 322.6*210.2*19.8mm (Plastic) |
| Open Angle | 175±3° |
| Memory | SO-DIMM, DDR4*2, 8GB integrated |
| Storage | 1*M.2 2280 SSD, 256GB PCIE 3 |
| Camera | 2MP |
| Battery | 7.6V/6000mAh_45.6Wh |
| OS | Windows11 |
| MB I/O | 2*USB Type-C 1*USB Type-A 1*HDMI |
| DB I/O | 1*Audio 2*USB Type-A 1*RJ45 1*Micro SD |
Monitor M2453F
| Size | 23.8 inch |
|---|---|
| Resolution | 1920x1080 |
| Refresh rate | 120Hz (overclock 144Hz) |
| Panel Type | TIANMA IPS |
| Aspect Ratio | 6:09 |
| Brightness | 250cd/M² |
| Color Support | 16.7M (8bit) |
| Color Gamut | 72% DCI-P3 / 99% sRGB |
| View Angle | 178/178 |
| Response Time | 5ms (OD) |
| Connections | VGA, HDMI, Audio Out |
| VESA mount | 75x75mm |
| Tilt | -5° ~ 15° |
| New weight | 2.79KG |
Thin Client HT3300
| Dimensions | 170*136*34mm |
|---|---|
| Mali | G52 2EE |
| CPU | RK3568 4 Core ARM CPUA55 |
| Flash | 8GB |
| Ethernet | 1000M RJ-45 |
| Display | HDMI Output *2 |
| Power Supply | 12V/2A DC-in |
| USB interface | o USB2.0 interface *2 o USB3.0 interface * |
| Certification | CE, CB, REAHC, RoHS, WEEE |
| Audio | o 3.5mm headphone/Mic o 2-in-1 jack, CTIA int'l standard |
| Accessories | o Power cable, power adapter (12V/3A), Vertical bracket, wall bracket |
Frequently Asked Questions
General Questions
- znexus cloud feature phone allows end users to have the following features through very affordable price;
- telebirr, telestorage, social media apps, and news
- No need to install & upgrade Apps, useful applications are already preinstalled
- Long battery life
- Provide 4G connectivity and valuable services at an affordable price.
- Maintain the familiar physical keypad and simpler navigation as of traditional phones.
- Eliminates storage limitations through built-in telestorage
- Extends battery life essential for rural and low-power areas
User data is securely stored on remote servers in the cloud, managed by the Ethio telecom-telecloud.
Yes, the cloud feature phones are designed with security and reliability in mind, encompassing there platform, operating system, and software’s.
Yes, if users have uploaded their content to the cloud, they can easily recover their data by logging into their account from any location. However, data stored only on the physical phone will be lost.
znexus cloud feature phones and all associated cloud components leverage mature technology to enhance security. Additionally, end-users play a vital role by strengthening their password security using complex, unique, and non-repeating passwords.
znexus cloud feature phones come pre-loaded with cloud-accessed applications such as Facebook, YouTube, TikTok, Google, simple games, BBC, CNN, and the telebirr SuperApp. Users are unable to install additional apps independently; however, Ethio telecom may periodically introduce new applications.
The call audio supports HD Voice, offering a clearer and richer sound compared to traditional phones. It effectively reduces echo, static, and choppy audio, providing a superior calling experience.
Yes, to fully experience the znexus cloud features, a stable and high-speed internet connection, either 4G or Wi-Fi, is necessary. Additionally, a SIM card must be inserted into the phone for operation.
Downloading videos from YouTube is not possible on znexus cloud feature phones due to limited physical storage. However, users can seamlessly stream content with a stable internet connection.
znexus cloud feature phones are designed for affordability and essential smart features, rather than advanced photography or videography. Their camera and video capabilities are significantly more limited compared to smartphones due to:
Yes, Ethio telecom is bundling znexus devices with affordable connectivity packages to enhance accessibility. A dedicated package plan will be rolled out very shortly. Additionally, for pilot purposes, eligible users will receive a 3-month free data package.
For assistance with znexus cloud feature phones or any Ethio telecom services, you can call helpdesk, contact using our digital customer cares or come to your nearest Ethio telecom service center in person.
Ethio telecom offers a 6-month warranty for znexus cloud feature phone. Rural users can visit the nearest Ethio telecom service center or contact the shop where the phone was purchased for warranty claims and detailed support.
telebirr Related Questions
telebirr is accessible on any feature phone via USSD (*127#). However, only znexus cloud phones support the full telebirr SuperApp.
No, telebirr requires a stable 4G internet connection to function. Offline transactions are not supported. however, users can still access basic telebirr services through USSD (*127#).
Yes, telebirr transactions on znexus cloud feature phones aligned to the standard telebirr limits.
The following telebirr functions are fully supported on znexus:
- Send and receive
- Withdraw cash
- Pay merchant
- QR code payment
- airtime/package purchase
- pay bill (electricity, water, telecom bill)
Currently, these features are not available. However, we plan to include them soon and will notify customers once they are implemented.
Immediately call 127 to block your telebirr account. Your money remains 100% safe due to OTP/PIN protection. You can unblock and reactivate on a new device with the same mobile number.
Call 127 immediately to reset your PIN. You will need to verify your identity with your registered details.
Login issues can occur due to either the application itself or the network connection. To resolve this, please ensure you have a strong 4G signal, use *127# instead, or call us via 127, chat with telebirr official social media channels, send text via 126 or visit the nearest Ethio telecom service center for assistance.
This should not happen, but it may be caused by network latency or a server problem. Please call us via 127, chat with telebirr official social media channels or send text via 126.
Yes, simply insert the SIM card with your activated telebirr account into the znexus cloud feature phone and you can access telebirr functions after completing OTP and PIN verification.
No, the znexus cloud feature phone currently supports six basic telebirr functions (look the lists from question no.18). We plan to expand these capabilities in the future, based on evolving business needs.
No, registered account must be associated with the inserted SIM card.
tele storage Related Questions
No, telestorage requires 4G connection.
telestorage supports two languages: Amharic & English
Yes, telestorage currently provides a minimum of 2GB storage. However, package upgrades with higher storage limits and additional features will be introduced soon.
Your telestorage data remains secure in the cloud and can be accessed from any other znexus cloud feature phone by logging in with your account.
Users can reset their password by selecting the "Forgot Password" option within the telestorage platform on a Znexus cloud feature phone.
Login issues may arise due to the App or 4G network connection. As Solutions, ensure strong 4G signal, contact 994 via call or SMS and you can also chat with customer service agents via our official social media channels and website.