MOBILE airtime & PACKAGE CREDIT SERVICES
- Mobile Airtime Credit Service (ACS)
Mobile Airtime Credit Service is a solution that enables our prepaid mobile customers to top up mobile airtime on credit basis, anytime and anywhere.
- Mobile Package Credit Service
This is a solution that helps our prepaid mobile customers to easily buy mobile Voice or Data Packages on credit basis, anytime and anywhere.
- When your airtime balance is low
- When a top up option is unavailable nearby and
- When you run out of money to top up.
- Active prepaid mobile service customers,
- Customers whose service number is not barred, blacklisted, or suspended,
- Customers who have fully paid their previous airtime credit.
- All prepaid mobile customers who have been on Ethio telecom network for at least three months with a minimum airtime recharge history of 15 birr per month.
Credit Service
Daily Voice/SMS Package
-
14 Min +3 SMS +14 Min night package bonus /3 Birr
-
25 Min + 5 SMS +25 Min night package bonus /5Birr
-
60 Min +10 SMS +60 Min night package bonus/12Birr
Weekly Voice/SMS Package
-
80 Min +15 SMS +80 Min night package bonus /22Birr
-
110Min +20 SMS +110 Min night package bonus /30Birr
-
Monthly Voice/Data/SMS Package
-
140 Min+35 SMS+140 Min Weekly night package bonus /50Birr
-
400Min+1GB +95 SMS+400 Min Weekly night package bonus /130Birr
-
Daily Data Package
-
50 MB + 50 MB night bonus /3Birr
-
100 MB + 100 MB night bonus /5Birr
-
280 MB + 280 MB night bonus /14Birr
Eligibility Criteria for the Credit-On-Credit Service
Cumulative 30-Day Top-Ups
| Advance Amount | First Credit | Second Credit | Minimum Duration |
|---|---|---|---|
| 3 Birr | 10 Birr | 15 Birr | 3 Months |
| 5 Birr | 15 Birr | 50 Birr | 3 Months |
| 10 Birr | 25 Birr | 75 Birr | 3 Months |
| 15 Birr | 50 Birr | 150 Birr | 3 Months |
| 25 Birr | 125 Birr | 250 Birr | 3 Months |
| 50 Birr | 300 Birr | 600 Birr | 3 Months |
| 100 Birr | 600 Birr | 1200 Birr | 3 Months |
Mobile Package Credit Service Eligibility Criteria
| Minimum Subscription Duration |
Minimum Average Monthly Recharge |
Eligible for (Birr) | Eligible Packages | |
|---|---|---|---|---|
| Data (MB) | Voice (MIN) | |||
| At least 3 months |
≥ 3 | 3 | 50 | 14 |
| ≥ 15 | 5 | 75 | 20 | |
| ≥ 25 | 5,10 | 75 or 200 | 20 or 45 | |
| ≥ 50 | 5,10,15 | 75, 200 or 600 | 20, 45 or 70 | |
| ≥ 125 | 5,10,15,25 | 75, 200, 600 or 1GB (Weekly) | 20, 45, 70 or 130 | |
| ≥ 300 | 5,10,15,25,50 | 75, 200, 600, 1GB (Weekly or Monthly) | 20, 45, 70, 130 or 185 | |
| ≥ 600 | 5,10,15,25,50,100 | 75, 200, 600, 1GB | 20, 45, 70, 130, 185 or 375 | |
FAQ
What is Airtime Credit service?
- Airtime credit service is a solution that enables prepaid mobile subscribers to top up mobile airtime on credit basis anytime and anywhere.
How can I use the service?
Please use the following options to get the service
- Via SMS : Send A, L or C to 810 , follow the menu to get the desired mobile package credit.
- Via USSD: Dial *810# & follow the instruction to get the desired package on credit basis
What type of credit services can I get?
- Airtime Credit Service and
- Package Credit Service
Can I transfer the airtime/package I get through credit service to others?
- Yes, you can transfer airtime balance only.
What is Package Credit Service?
- Package credit service is a solution that helps prepaid mobile customers to easily buy mobile voice or data packages on credit basis anytime and anywhere.
What are the eligibility criteria to get airtime/package credit service?
- All prepaid mobile customers who have been on Ethio telecom network for at least three months with a minimum airtime recharge history of 15 birr per month.
- Being active prepaid mobile service customers - customers who is in barred, blacklist or suspend status are not eligible for this service.
- Customers who have fully paid their previous credit.
How can I check if I am eligible for the service?
- Dial *810# OR send A, L, C to 810 via SMS
- From the menu insert 5 for help
- Insert 1 to check eligibility
- You will then receive a notification about your eligibility.
How will I pay back the credit?
- You will pay back your outstanding amount when you recharge your balance or receive airtime from others. If the current recharged amount is not enough to pay the credit amount, the system will deduct additional amounts from subsequent recharges to fully cover your credit.
How can I request airtime/package credit?
- Using telebirr App – if you are a telebirr App user, you can get credit amounts starting from 1 up to 250 birr usable for airtime/package purchases. For more information please, visit https://www.ethiotelecom.et/telebirr/buy-airtime/
- Using USSD- Dial *810# and follow the instructions. OR
- Using SMS - Send A, L, C to 810 via SMS and follow the instructions.
How much is the service charge?
- 15% service fee will be chargeable on your next airtime top-up or from the airtime transfer you received from a third party.
How can I check the remaining debt balance?
- Using USSD - dial *810# --> select 5 for help and input 2 to check debt balance. OR
- Using SMS - Send A, L, C to 810 via SMS --> reply 5 for help and reply 2
Can I get additional credit if I have a previous unpaid credit?
- No, first you have to settle all your outstanding credit.