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Cloud-Based Znexus Smart Devices and Workspace Solutions

Ethio telecom is pleased to offer a range of cloud support devices, including phones, tablets, laptops, and monitors, all designed to seamlessly integrate with cloud-based services. These devices operate entirely over the internet, eliminating the need for traditional on-premises hardware as their core functionalities are hosted and managed remotely in cloud data centers. This approach ensures calls and other data exchanges are made and received as packets over an internet connection, providing unparalleled flexibility, scalability, and advanced features without requiring significant on-site equipment or maintenance.

Mobiles

Znexus L127

Memory128MB RAM + 64MB storage
Size130 x 54 x 15mm
Network2G/3G/4G
Camera0.3MP Rear
Battery2000mAh
FeaturesFM Wireless, Wi-Fi, Hotspot
Pre-Installed appsFacebook, YouTube, TikTok, telebirr
StorageFree 2GB telecloud storage

Znexus L131

Memory128MB RAM + 64MB storage
Size135.5 x 58 x 14.5mm
Network2G/3G/4G
Camera0.3MP Rear
Battery2000mAh
FeaturesFM Wireless, Wi-Fi, Hotspot
StorageFree 2GB telecloud storage
Pre-Installed appsFacebook, YouTube, TikTok, telebirr

Znexus L127

Memory128MB RAM + 64MB storage
Size140 x 62 x 14mm
Network2G/3G/4G
Camera0.3MP Rear
Battery2500mAh
FeaturesFM Wireless, Wi-Fi, Hotspot, Bluetooth
StorageFree 2GB telecloud storage
Pre-Installed appsFacebook, YouTube, TikTok, telebirr

Tablet R2025 Rise-Cloud Pad

  • MT6771/ Octa Core Up to 1.6GHz

    MT6771/ Octa Core Up to 1.6GHz

  • 4GB+64GB

    4GB+64GB

  • 10.1’’ INCELL 1200*1920

    10.1’’ INCELL 1200*1920

  • 5MP FF Front camera

    5MP FF Front camera

  • 13MPAF Rear Camera

    13MPAF Rear Camera

  • 5000/mAh Removable battery

    5000/mAh Removable battery

  • 5V 2A, Type C

    5V 2A, Type C

  • Two speakers

    Two speakers

  • Android 13.0 OS

    Android 13.0 OS

  • Dual SIMs nano+TF

    Dual SIMs nano+TF

  • Face unlock

    Face unlock

  • Wi-Fi 802.11 ac/b/g/n 2.4GHz

    Wi-Fi 802.11 ac/b/g/n 2.4GHz

  • Bluetooth 5.0

    Bluetooth 5.0

E2025 Pro Cloud Laptop ACN21S-140P3-CS

PlatformAMD Bacelo-Refresh
LCD14” 16:9,FHD IPS
Thermal15W, Single FAN
MaterialFull plastic
Weight<1.4Kg
Dimension322.6*210.2*19.8mm (Plastic)
Open Angle175±3°
MemorySO-DIMM, DDR4*2, 8GB integrated
Storage1*M.2 2280 SSD, 256GB PCIE 3
Camera2MP
Battery7.6V/6000mAh_45.6Wh
OSWindows11
MB I/O2*USB Type-C
1*USB Type-A
1*HDMI
DB I/O1*Audio
2*USB Type-A
1*RJ45
1*Micro SD

E131 Pro Cloud Laptop DN21C-140P3-CS

PlatformIntel ADL-U I3-1215U
LCD14” 16:9,FHD IPS
Thermal15W, Single FAN
MaterialFull plastic
Weight<1.4Kg
Dimension322.6*210.2*19.8mm (Plastic)
Open Angle175±3°
MemorySO-DIMM, DDR4*2, 8GB integrated
Storage1*M.2 2280 SSD, 256GB PCIE 3
Camera2MP
Battery7.6V/6000mAh_45.6Wh
OSWindows11
MB I/O2*USB Type-C
1*USB Type-A
1*HDMI
DB I/O1*Audio
2*USB Type-A
1*RJ45
1*Micro SD

Monitor M2453F

Size23.8 inch
Resolution1920x1080
Refresh rate120Hz (overclock 144Hz)
Panel TypeTIANMA IPS
Aspect Ratio6:09
Brightness250cd/M²
Color Support16.7M (8bit)
Color Gamut72% DCI-P3 / 99% sRGB
View Angle178/178
Response Time5ms (OD)
ConnectionsVGA, HDMI, Audio Out
VESA mount75x75mm
Tilt-5° ~ 15°
New weight2.79KG
znexus Laptop

Thin Client HT3300

Dimensions170*136*34mm
MaliG52 2EE
CPURK3568 4 Core ARM CPUA55
Flash8GB
Ethernet1000M RJ-45
DisplayHDMI Output *2
Power Supply12V/2A DC-in
USB interfaceo   USB2.0 interface *2
o   USB3.0 interface *
CertificationCE, CB, REAHC, RoHS, WEEE
Audioo   3.5mm headphone/Mic
o   2-in-1 jack, CTIA int'l standard
Accessorieso   Power cable, power adapter (12V/3A), Vertical bracket, wall bracket
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Frequently Asked Questions

General Questions

1. What is the benefit of Znexus cloud feature phone?

Znexus cloud feature phone allows end user to have the following features through very cheap price

  1. Telebirr, Tele storage, social media, news, streaming and drama
  2. No need to install & upgrade Apps
  3. Long battery life
2. What problems does Znexus cloud feature phone solve for traditional phone customers?
  • Provide 4G and valuable services (Telebirr, Tele storage, entertainment) without expensive price
  • Maintain familiar physical keypad and simpler navigation of traditional phones
  • Excellent battery life
3. Who are the Znexus cloud feature phone target groups?
  • Users cannot afford expensive smartphones, or electricity and reliable internet infrastructure are scarce
  • Anyone want to stay connected and use basic internet services but don't want to pay much
  • Workers in specific dndustries: Require a durable, long-lasting, and simple communication device
  •  
4. How’s User data stored? In physical phone or cloud?
  • It's stored on secure, remote servers managed by Ethio telecom (Telecloud)
  • User data is logically separated, normally within dedicated virtual environments or databases
  • Multiple copies of data are stored across different available zones to ensure high availability
5. How to secure user data in the cloud?
  • Physical: Data centers are highly secured facilities with strict access controls, and redundant power supplies
  • Network: Control network traffic, blocking unauthorized access and detecting malicious activity
  • Encryption: Data is encrypted as it travels between the cloud phone and the cloud servers
  • Authentication: Strong MFA for Authorization & securely managing user sessions to prevent unauthorized access.
  • Data replication: Data is replicated across multiple AZ, and comprehensive disaster recovery plans are in place to ensure business continuity and data availability
  •  
6. How’s the cloud keep and maintain our data privacy?
  • Compliance with Data Protection Regulations
  • Encryption is a cornerstone of data privacy for all of the cloud service provider
  • Control data access authorized list and privilege
  • Data minimization and anonymization
7. Are Znexus cloud feature phones safe?
  • Yes, the cloud feature phone and its components (Platform, operation system, software, etc…) are designed secure and safe

8. If someone lost the phone, is it possible to retrieve/recover the data?
  • Yes, the cloud feature phone and its components (Platform, operation system, software, etc…) are designed secure and safe

9. How to make sure security level?
  • Znexus cloud feature phone and all cloud components utilize mature technology to enhance security level but end user also need to increase password security level. For example, using complex and non-repeating passwords

10. What apps are supported?
  • Facebook, YouTube, tiktok, google, simple games, BBC, CNN, telebirr SuperApp

11. Can they support telegram & WhatsApp?

No

12. Can they support any new apps?

Ethio telecom will release some new Apps and/or functions periodically, end user can not install Apps by themselves

13. What kind of features can Znexus cloud feature phone enables?

It is a all-in-one entry point, users can enjoy Telecommunication, Mobile Money, Tele Storage & Entertainment.

14. How is call quality (echo, Static, Choppy audio)?

It supports HD voice, providing clearer, richer audio than traditional phone.

15. How do Znexus cloud Feature phone works?

Znexus cloud phone relied on high speed data connection (4G/3G) to constantly communicate with the server in cloud; All user inputs are continually sent to server and updated rendered content is streamed back, creating an interactive loop.

16. Do I need an internet Connection to use Znexus cloud features on my phone?

Yes, Znexus cloud phone need a stable and high speed Internet connection. Either 4G or Wi-Fi, but do need a SIM card inserted on the phone

17. Is it possible to download videos from YouTube? If yes where would it be stored?

No, the physical storage in cloud phone is limitted and we do need reserve some valuable space for further upgradation

18. Can we view the downloaded video on offline/ without internet connection?

No, Znexus cloud phone need stable Internet connection so that user can enjoy streamless experiences.

19. How is the call quality compare to traditional button phone?

HD Voice (Need Telecom support) is much clearer, richer, and more natural-sounding conversations than traditional phone

20. How is video & camera quality compare to smart phone?

Cloud phone is designed for affordability and essential smart features, not advanced photography or videography. Their camera and video capabilities are severely limited compared to smartphones Minium Hardware: Low-Resolution Sensors & basic Lenses Video Limitations: Video recording is usually at low resolutions and low frame rates. The quality is sufficient for basic video or very casual recording.

21. What’s Price for cloud feature phone?

You can find the price of the Znexus cloud feature phone at your nearest Ethio telecom service center.

22. Is there a special internet package offer for cloud feature phone users?

Yes, dedicated package plan will be rolled out very shortly. Ethio telecom also offer 3 months free data package for pilot purpose.

23. How Do I contact if I encounter any issue/problem?

You can call Ethio Telecom helpdesk or come to your nearest Ethio telecom service center.

24. Can I use other operator's SIM in Znexus cloud feature phone?

No

25. How to get warranty for rural users?

Ethio telecom offers 6 months warranty for Znexus cloud feature phone. You can come to your nearest Ethio telecom service center or contact the shop that your purchased your Znexus cloud feature phone for more detail information.

telebirr Related Questions

26. Does it work without internet?

telebirr requires 4G connection

27. Is there a transaction limit

Yes, follows standard Telebirr limits (show current limits).

28. Can I use Telebirr in other feature phones?

Yes, but another feature phone can only use USSD but Znexus can support telebirr SuperApp.

29. Which function are supported in Znexus cloud phone?

E-money send, receive & withdrawal, pay merchant, QR code payment, airtime/package, pay bill.

30. Znexus Telebirr only support 6 basic function which is not sufficient?

Phase I we only offer 6 basic functions but will launch more features in phase II according to customer requirements.

31. Can we transfer to other banks or pay other bill payments?

No, but we will include them in next phase.

32. What shall I do if lose my phone?

Call 127 to block your account immediately. Your money remains safe with OTP/PIN protection.

33. What shall I do if forget my PIN?

Call 127 to change your PIN immediately.

34. Why sometimes fail to log in?

Issues can be caused by several factors (App or 4G performance). Please contact 127 or come to any nearest Ethio telecom service platform.

35. Why did the transaction fail but money has been deducted?

It should not be but maybe caused by network latency or server problem. Please contact 127 or come to any nearest Ethio telecom service platform.

36. Can I log in by using my existing Telebirr account in Znexus cloud feature phone?

Yes, please insert the SIM card with the activated Telebirr account into Znexus cloud feature phone, and you can use Telebirr functions after OTP and PIN verification.

37. Is the Telebirr experience in Znexus Cloud Feature Phone exactly the same as smartphone?

No, Znexus cloud feature phone only support basic 6 key functions and will further expand based on business requirements.

38. Can I log in to someone else's Telebirr account in Znexus cloud feature phone?

No, registered account must be associated with inserted SIM card.

39. Can I continue to use Znexus cloud feature phone Telebirr account after migrate to smartphone?

Yes

Tele storage Related Questions

40. Does it work without internet?

Tele storage requires 4G connection.

41. How many languages does Tele Storage support?

Supports Amharic & English

42. Is there an upload limit?

Yes, currently the Tele Storage can support min of 2GB; however, upgrading package will be introduced soon with other features

43. Can I use Tele Storage in other feature phones?

No. Only available in Znexus cloud feature phone

44. Tele Storage only offer 2 GB which is not sufficient

According to our investigation, 2GB should be feasible as user behavior is slightly different than smart phone users. Anyway, user can pay for extra Tele storage space if they do need more spaces.

45. Who will maintain the Tele Storage?

Ethio telecom and partner will take care all of the cloud components including hardware maintenance and software upgrade.

46. What if I lose my phone?

Access your cloud data by using another Znexus cloud feature phone and change your password immediately.

47. What if I forget my PIN?

User can reset their password by selecting the "Forgot Password" link available in the Tele Storage platform.

48. Why sometimes fail to log in?

Issues can be caused by several factors (App or 4G performance). Please contact 994 or use any nearest Ethio telecom customer service platform.