Send and Receive Money

You can quickly send money to your family, friends or beloved ones anywhere whether they are users or non-users of telebirr service living in any corner of the country.

You can quickly send money to your family, friends or beloved ones anywhere whether they are users or non-users of telebirr service living in any corner of the country.

telebirr allows you to send money to any other mobile phone user across the country. Both registered and unregistered customers can transfer e-money to other users using account or over the counter.

  • Dial *127# Or login to telebirr mobile app
  • Select ‘Send Money’ from the menu
  • Enter/Select recipient’s phone number
  • Enter amount you want to send
  • Enter PIN
  • Confirm the amount you want to send and to whom by pressing OK/Send Money.
  • You will get confirmation message instantly for the transaction.

Channel

Action

Notification

Registered to Registered Customer

Self-service

(USSD, SMS, APP)

Customer dial USSD/SMS code or App.

Customer choose P2P transfer.

Enter, the recipient’s MSISDNs, the transfer amount. and PIN

Sender will be provided by receiver information based on the entered parameters/MSISDN for confirmation.

Common verifications:

Customer’s account status

The service subscription information, account balance and limitation based on the configuration

SMS notification will be delivered for both send and receive parties.

Registered to Un Registered Customer

Self-service

(USSD, SMS, APP)

sender dials USSD/SMS code or browse Mobile App.

Customer choose P2P transfer.

Enter, the recipient’s MSISDNs, the transfer amount. and PIN

Common verifications:

Customer’s account status

The service subscription information, account balance and limitation based on the configuration

SMS notification will be delivered for both send and receive party.

recipient will get voucher code to withdrawal OTC/at the nearest agent.

Un-Registered to

Un-Registered user

(OTC)

Sender visits the nearest agent.

Give cash and receiver MSISDN.

Agent dial access code/Mobile App.

Transfer the requested amount.in e-float

Common verification

Account status

Account balance

Transfer limit for receiver MSISDN.

SMS notification will be delivered for both send and receive parties.

recipient will get voucher code to withdrawal OTC/at the nearest agent.

Un-Registered to

Registered user

(OTC)

Sender visits the nearest agent.

Give cash and receiver MSISDN.

Agent dial access code/Mobile App.

Transfer the requested amount in e-float

Common verification

Account status

Account balance

Transfer limit for receiver MSISDN.

Sender will verify the correctness of the transfer at the counter (by confirming the MSISDN and the name as fetched form the system).

SMS notification will be delivered for receiver.

How to top up mobile airtime using telebirr

The below steps how how buy airtime service works.

Step 1

  • Select “Buy airtime” from the menu
  • MNO name (optional)
  • MSISDN
  • Amount
  • PIN

Step Two

Submit buy airtime request

Step Three

Moving funds between Customer TeleBirr Accounts to ethio telecom (Mobile network Operator) TeleBirr account

Step Four

Apply Charging and Commission

Step Five

Deliver Transaction confirmation notify via SMS

How Customer use Mobile Money service?

  1. Request initiated from customer to cash in “X” amount of ETB
  2. Choose menu “Cash in”, then input:
    • Customer’s MSISDN,
    • Amount, and
    • Agent PIN
  3. Submit cash in request
  4. Moving funds between Customer MM Accounts and agent MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notification via SMS for both Customer and agent
  7. Customer gives cash to agent

  1. Request initiated from customer to cash out “X” amount of ETB from Agent
  2. Choose menu “Cash Out”, then input:
    • Agent’s MSISDN,
    • Amount,
    • Customer PIN
  3. Submit cash out request
  4. Moving funds between Customer MM Accounts and agent MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notification via SMS for both Customer and agent
  7. Agent gives cash to Customer

  1. Choose menu “Cash Out at ATM”, Then input:
    • Amount
    • Customer PIN
  2. Submit cash out request
  3. Receive SMS Notification (Voucher Code)
  4. Enter Voucher Code
  5. Submit Request
  6. Moving funds between Customer MM Accounts and Partner Bank Organization Account
  7. Apply Charging and Commission
  8. Deliver Transaction confirmation notification via SMS
  9. Give Cash to customer

  1. Choose menu “send money”, Then input:
    • Customer’s MSISDN,
    • Amount,
    • PIN
  2. Submit Transfer request
  3. Moving funds between sender and receiver Accounts
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notification via SMS for both Sender and receiver
  6. Transfer Money to receiver

  1. Choose Western Union channel
    • Recipient account(MSISDN)
    • Recipient KYC
  2. Request IMT transfer with recipient KYC
  3. Verify recipient Registered
  4. Notify recipient Register
  5. Recipient request to Register
  6. Confirmed recipient
  7. Confirm IMT
  8. Debit WU eMoney Account and credits Recipient s account
  9. Apply Charging and Commission
  10. Deliver Transaction confirmation notification via SMS
  11. Transfer Money to receiver

  1. Choose menu “Buy airtime”, Then input:
    • MNO name (optional)
    • MSISDN,
    • Amount,
    • PIN
  2. Submit buy airtime request
  3. Moving funds between Customer MM Accounts to MNO (Mobile network Operator) MM account
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notify via SMS

  1. Choose menu “pay bill”, Then input:
    • Short code of bill issuer,
    • Bill reference No.,
    • Amount,
    • Customer PIN
  2. Submit pay bill request
  3. Call Pay Bill API
  4. Moving funds between Customer MM account to Bill Issuer MM account
  5. Apply Charging and Commission
  6. Deliver Transaction confirmation notify via SMS

  1. Choose menu “Buy goods”, Then input:
    • Short Code/MSISDN of merchant,
    • Payment Amount
    • Customer PIN
  2. Submit buy goods request
  3. Moving funds between Customer MM account to Merchant MM account
  4. Apply Charging and Commission
  5. Deliver Transaction confirmation notify via SMS

  1. This service initiate via API or Web, load bulk task file, which includes info:
    • Payment Reason type
    • Customer MSISDN
    • Payment Amount
  2. Submit bulk payment request, specify a scheduled time for task
  3. Moving funds between organization MM account and customer MM account
  4. Apply Charging and Commission
  5. Deliver transaction confirmation notify via SMS for both customer and organization